Help center

How can we help?

Step-by-step guidance for every part of WorkZo AI — from uploading your CV to understanding your results.

Getting started

1Go to Onboarding and upload or paste your CV
2Paste the job description for the role you are targeting
3Choose a recruiter style and interview atmosphere
4Click Start Interview — the AI recruiter asks the first question

CV upload

✓Accepted formats: PDF, DOCX, TXT
✓If PDF extracts poorly, paste CV text manually instead
✓Single-column CVs extract most accurately
✓Review the extracted profile before starting

Interview tips

✓Allow microphone access when the browser prompts
✓Use a quiet room — background noise breaks recognition
✓Answer in STAR: situation, your action, measurable result
✓Include at least one metric in every answer

Understanding results

✓Start with the weakest answer — that is the highest-value fix
✓Review the trust timeline to see which answers hurt most
✓Use the improvement roadmap for a structured retry plan
✓Run another session after improving to track progress

Account and billing

✓Login uses email magic link or Google OAuth
✓Plans: Free · Premium €19.99/mo · Premium Pro €39.99/mo
✓Cancel anytime — access continues until the period ends
✓Billing issues: support@workzoai.com

Contact support

→Email: support@workzoai.com
→Include the page you were on and a description of the issue
→Screenshots help us diagnose faster
→We respond within 24 hours on business days

Ready to start?

Upload your CV and run a free practice interview now — no credit card needed.

Start free interview

Still stuck?

Email the WorkZo AI team and we will get back to you within 24 hours.

support@workzoai.com