Help Center
How can we help?
Step-by-step guidance for every part of WorkZo AI, from uploading your CV to understanding your results.
Getting started
- Go to Onboarding and upload or paste your CV
- Paste the job description for the role you are targeting
- Choose a recruiter style and interview atmosphere
- Click Start Interview and the AI recruiter asks the first question
CV upload
- Accepted formats: PDF, DOCX, TXT
- If a PDF extracts poorly, paste the CV text manually instead
- Single-column CVs extract most accurately
- Review the extracted profile before starting
Interview tips
- Allow microphone access when the browser prompts
- Use a quiet room; background noise breaks recognition
- Answer in STAR: situation, your action, measurable result
- Include at least one metric in every answer
Understanding results
- Start with the weakest answer, that is the highest-value fix
- Review the trust timeline to see which answers hurt most
- Use the improvement plan for a structured retry
- Run another session after improving to track progress
Account and billing
- Login uses email magic link or Google sign-in
- Cancel anytime; access continues until the period ends
- Manage your plan from Account settings
- Billing issues: support@workzoai.com
Contact support
- Email: support@workzoai.com
- Include the page you were on and a description of the issue
- Screenshots help us diagnose faster
- We respond within one business day
Ready to start?
Upload your CV and run a free practice interview now, no credit card needed.