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Security & data

How we handle your data

Interview practice involves sensitive material: your CV, your voice, your performance. This page explains plainly where that data goes, who processes it, and what control you keep. Questions your security team can't answer here, we'll answer directly: support@workzoai.com.

Where your data lives

Account data, interview history, and parsed CV profiles are stored in Supabase (PostgreSQL) with row-level security, so each user can only access their own records. Payments are handled entirely by Stripe, we never see or store card numbers.

Voice and interview data

Voice interviews are processed in real time to power the conversation. Transcripts are stored with your interview history so you can review feedback. CV files you upload are parsed into a structured profile; the profile drives your interviews and can be replaced by uploading a new CV at any time.

AI processing

Interview questions and feedback are generated by AI models via the subprocessors listed below. CV and interview content is sent to these providers only to run your sessions, we do not sell data, and we do not use your CV to train our own models.

Deletion and your rights

You can request deletion of your account and all associated data at any time via the Delete My Data page or by emailing support@workzoai.com. Under GDPR you also have the right to access, correct, and export your data.

Access control

Production access is limited to the founder. Administrative endpoints are authenticated, partner analytics use scoped, signed access keys, and internal tooling is not exposed in production.

For institutions

We are a young company and honest about our maturity: we do not yet hold SOC 2 or ISO 27001 certification. We are happy to complete your security questionnaire, sign a data processing agreement (DPA/AVV), and walk your DPO through our data flows before any pilot.

Subprocessors

Who processes data on our behalf

Each provider receives only the data required for its purpose. This list is kept current; if it changes, this page changes.

Supabase
Database, authentication, and file storage
EU (Frankfurt)
Vercel
Application hosting and delivery
Global edge, EU processing available
Stripe
Payments and billing
EU/US (PCI-DSS Level 1)
OpenRouter / Google / OpenAI
AI language models for interview questions and feedback
EU/US
Vapi
Real-time voice interview infrastructure
US/EU
ElevenLabs
Recruiter voice synthesis
US/EU
Tavus
AI video avatars (Premium Pro only)
US
Resend
Transactional email
US/EU
Sentry
Error monitoring (no CV contents in reports)
EU available

Need a signed data processing agreement (DPA/AVV), a subprocessor notification commitment, or a completed security questionnaire for procurement? Email support@workzoai.com , turnaround is a few business days, not weeks.